Support
For beta testers, the fastest support channel is the authenticated FeedCent beta portal feedback form.
Registered testers
Sign in to the beta portal, open Feedback, and create a new thread for bugs, calculation questions, translation issues, or TestFlight access problems.
Email support
For TestFlight feedback and support email, use the monitored FeedCent beta address.
iOS TestFlight
iOS builds are delivered through Apple TestFlight. Request access from the current release page and enter the Apple Account email you use for TestFlight if it differs from your portal login.
After a FeedCent administrator adds you in App Store Connect/TestFlight, the portal request is marked as invited and Apple sends the TestFlight invitation email.
Android downloads
Android APKs, checksums, and localized user-guide files are available from the current release page for authenticated testers. Download links are private and short-lived.
What to include
- App version, build number, platform, device model, and language.
- The screen or workflow where the issue happened.
- Steps to reproduce, expected result, and actual result.
- Screenshots, exported reports, or short notes when they help explain the issue.